Privacy Policy

Last Updated: 24/12/2024

Welcome to Canvvas Inc. (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using our website and/or mobile applications (the “Services”), you consent to the data practices described here.

1. Who We Are

• Company Name: Canvvas Inc.
• Address: 157 Water St, Southington, CT 06489, USA
• Website: https://www.cnvs.io

2. Information We Collect

We collect personal and non-personal information from you when you use our Services:

1. Account Information
2. • Email address
   • First and Last names (optional)
   • Birthday (optional)
3. Usage and Analytical Information
4. • User Interactions within the app (e.g., button clicks, screen views)
   • IP Address
   • Generic device Information (make, model,...)
   • Operating System type and version
   • Website Analytics via Google Analytics (de-identified; used solely to track website performance)

3. How We Collect Your Information

1. Directly from You
2. • When you sign up, contact us, or otherwise provide information voluntarily (e.g., optional first and last name, birthday).
3. Automatically
4. • Through Firebase Analytics (in our mobile applications).
   • Through Google Analytics (on our website). We do not perform any de-anonymization; all data is used purely to track performance and user engagement.

4. Why We Collect Your Information

1. Service Provision
2. • To create and maintain user accounts.
   • To provide and improve the features of our Services.
3. Analytics and Performance
4. • To monitor user engagement, app quality, and website performance.
   • To understand how our Services are used, so we can improve and troubleshoot issues.
5. Communication
6. • To respond to inquiries, provide customer support, and notify you about important updates.

5. Lawful Basis for Processing

We rely on consent as our primary lawful basis for processing personal data. By using our Services, you consent to the collection and processing of your information as described in this Privacy Policy. Where required by law, we will separately request your consent (e.g., cookie banners in certain jurisdictions).

6. How We Store Your Information

1. Secure Servers
2. • User Data (e.g., emails, names, birthdays) is stored on our secure servers with restricted access and strict security measures.
3. Service Platforms
4. • Analytical Data is stored on third-party service platforms like Firebase Analytics and Google Analytics.

We strive to use reasonable organizational, technical, and administrative measures to protect your personal information within our organization. However, no data transmission or storage system can be guaranteed to be 100% secure.

7. Data Sharing

• Third-Party Services - We use Firebase Analytics and Google Analytics for data collection. While we do not explicitly share your personal data with other parties, Google may have access to usage data through these tools. We are not responsible if Google chooses to share or use the data for their own purposes, as that is governed by their privacy policies.
• Business Transfers - In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
• Legal Compliance - We may disclose your personal information if required to do so by law, regulation, or court order.

8. Retention of Your Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Please note that Firebase Analytics and Google Analytics might have their own retention policies.

9. Your Rights and Choices

• Opt-Out of Tracking - You can opt out of analytics tracking in our mobile applications and website by adjusting your device or browser settings, or by following any instructions provided by Google Analytics and Firebase.
• Access, Update, and Delete - You have the right to request access to your personal data, request corrections of inaccuracies, or request deletion of your data. To submit any such request, please contact us via email at the address provided in the “Contact Us” section below. We will respond within a reasonable timeframe.
• Cookies - If cookies are used, they are primarily for essential site functions. Users can usually modify their browser settings to disable cookies. However, this may affect the functionality of the Services.

10. Children’s Privacy

Our Services have no age restrictions, but they are not intended for minors or children, and we do not knowingly collect personal information from minors. If you believe that we have inadvertently collected information from a child, please contact us so we can promptly delete it.

11. International Users

If you are accessing our Services from outside the United States, your information may be processed and stored in the U.S. By using our Services, you consent to the transfer of your information to the U.S. and the use and disclosure of your information in accordance with this Privacy Policy.

12. Compliance with Privacy Laws

• GDPR: While we are not explicitly stating full compliance, we follow general privacy principles including consent for data collection, allowing users to request deletion, and restricting data usage to legitimate interests and user consent.
• CCPA: We do not sell personal data. California residents may request disclosure of information we collect, how we use it, and request deletion. If applicable, you may also have the right to opt out of data “sale,” though we currently do not engage in data-selling activities.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. If we make significant changes, we will notify you through our Services or via email.

14. Contact Us

For questions or concerns about this Privacy Policy or to request data deletion, you can reach us at:

• Email: support@cnvs.io
• Mail: Canvvas Inc., 157 Water St, Southington, CT 06489, USA